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Loop Breaker Support and Privacy Choices

Loop Breaker is provided by Lightline Labs LLC.

Contact

  • Support: david@lightlinelab.com
  • Privacy requests: david@lightlinelab.com
  • Telephone: 413-274-2624
  • Mailing address: PO Box 20111, New York, NY 10075

Manage your information

Loop Breaker's sensitive information is stored locally on your device.

  • Export: Open Loop Breaker → Settings → Export My Data.
  • Delete: Open Loop Breaker → Settings → Forget Everything.
  • Apple Health: Change access in the Apple Health app or iOS Settings.
  • Notifications: Change access in iOS Settings → Notifications → Loop Breaker.
  • Advertising choices: Open Loop Breaker → Settings → Ad Privacy Choices when that option is required and available.
  • Delete the App: Touch and hold the App icon and choose Remove App. This removes locally stored App information from that device.

Loop Breaker cannot remotely access, recover, edit, or delete check-ins, notes, toolkit content, intervention history, or Apple Health baselines that remain only on your device.

Purchases and subscriptions

Apple processes Power Pack purchases, Loop Breaker Plus subscriptions, billing, and refunds.

  • Restore purchases: Open Loop Breaker → Settings → Restore Purchases.
  • Manage or cancel Plus: Open Loop Breaker → Settings → Manage Subscription, or visit https://apps.apple.com/account/subscriptions.
  • Billing or refund help: Visit https://reportaproblem.apple.com/.

Canceling Plus stops future renewal. Access ordinarily continues through the current paid period. After expiration, Plus-only Power Packs become locked and advertisements may return. Power Packs purchased individually or through All Power Packs remain available unless Apple refunds or revokes the applicable purchase.

Scripts, plans, and other results explicitly saved as personal Toolkit items remain locally available after Plus expires. Saved launchers for premium pack exercises still require access to their corresponding pack.

Deleting Loop Breaker or using Forget Everything does not cancel Loop Breaker Plus. Subscription cancellation must be completed through Apple Account settings.

Safety

Loop Breaker is not emergency care. In an immediate emergency, call 911 or your local emergency number. In the United States, call or text 988 for the Suicide & Crisis Lifeline.

Documents

  • Privacy Policy: https://getloopbreaker.com/privacy
  • Terms of Use: https://getloopbreaker.com/terms
  • Wellness and Emergency Disclaimer: https://getloopbreaker.com/wellness-disclaimer
  • Google Privacy Policy: https://policies.google.com/privacy